How to troubleshoot 'Account Name Must Not Be Empty' error when importing from MYOB

Problem

Users encounter the error "Account Name must not be empty" when importing a trial balance from MYOB into a Workpapers binder. No rows appear in the trial balance.

Cause

This issue occurs when one or more accounts in the MYOB Chart of Accounts have missing or blank names, including inactive accounts.

Steps to resolve

1. Open MYOB AccountRight

- Navigate to Accounts > Chart of Accounts.

2. Review the Chart of Accounts

- Look for accounts with blank names.

- Check both active and inactive accounts.

3. Update Blank Accounts

- Rename any accounts with missing or blank names (including inactive ones).

- Save changes in MYOB.

4. Re-attempt the Import

- Return to Workpapers and retry the import. The error should be resolved, and accounts should now display correctly.