How to troubleshoot Error: 'ArgumentException: Unable to find Client in Active Workpapers'

Issue: When creating a binder in Active Workpapers, users may encounter the error "ArgumentException: Unable to find Client in Active Workpapers"

Cause: Sync delay/propagation issues.

Resolution: To resolve this issue, navigate to the clients screen and click on the settings cog next to the relevant client:

Next, click on 'Product Versions' at the top right, and then select the 'Sync' button. After completing this step, attempt to create the binder again. If the problem persists, please submit a support ticket.

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